ISO - Preparaiton / Training Program

In the 21st century, companies are constantly evolving to gain a competitive advantage in a rapidly changing and evolving global marketplace. In this dynamic environment, it is critical for businesses to adhere to certain standards in order to achieve sustained success and gain a global competitive advantage. The International Organization for Standardization (ISO) has created a number of standards that play an important role in achieving this goal. The ISO 9001 Series of Quality Standards is a set of standards published by the International Organization for Standardization (ISO) that provide guidance on the establishment and development of a Quality Management System to improve customer satisfaction.

What are the reasons that make ISO 9001 Quality Management System important for companies?

• In the development of the product and service, the customer's wishes and expectations are kept in the foreground.

• In an organization that focuses on customer relations, customer complaints decrease, customer satisfaction and loyalty increase.

• Good design and planning reduces operating costs.

• Minimizes the cost of poor quality due to quality problems.

• Effective management is achieved through better planning of activities and faster resolution of problems.

• In this way, the management, regardless of the importance of the work, keeps all the work under clear control and makes more decisive decisions.

• All problems are systematically analyzed and a set of decisions is created for the continuous improvement of the business, as this process is updated every time, the development in the business is inevitable.

• Participation of employees in events is ensured, their motivation towards work increases.

• The number of qualified personnel is increasing due to continuous improvement in each field.

• A systematic approach to solving interdepartmental problems increases productivity.

• Defined activity between processes and functions ensures a continuous flow of information within the organization.

• The quality image of the organization is strengthened and the trust of customers increases.

• Increases the difference with competitors by gaining the opportunity to open to new markets.

Different companies operate in our country and each company is at a different stage of the ISO 9001 Quality Management System. For this, as a team of "Caucasus Consulting Group of Companies" LLC, we offer you formatted services. With our experiences, training solutions and consulting services, we ensure that your organization achieves ISO 9001 certification in an easy and official manner. The training process consists of 5 stages:

Stage-1: Preparation

We begin by laying the foundation for the first phase of successful ISO 9001 certification, focusing on critical activities such as training, conducting gap analyzes and planning.

Stage-2: Documentation

Writing the required documents is often considered the most difficult and time-consuming phase of implementation. At this point, you will need to interpret each ISO 9001 requirement in the context of your company and develop specific procedures.

Phase-3: Implementation

The implementation phase involves introducing new procedures to employees and helping them adapt and improve their work processes. At this stage, your company should see numerous process improvements and efficiency gains.

Stage-4: Internal Audit

Internal audits conduct checks to ensure the effective implementation of your ISO 9001 system within the company. A full internal audit is mandatory prior to certification.

Stage-5: Certification

The ISO 9001 certificate is issued by an independent and accredited registrar after a successful certification audit. This step includes selecting a registrar, preparing for a two-stage certification audit, and implementing marketing and certification activities.